Radical Candor

Radically Candid Feedback Builds Trust and Improves Results

Feedback is the atomic building block of management. We wrote the book. Put it into practice with a keynote, workshop, or customized program.

The one thing every great team has in common? Feedback skills.

Every high-performing team is good at one thing: feedback. Soliciting and rewarding candor builds trust and improves results. That's why every offering here teaches teams how to get, give, and gauge feedback.

Keynotes

60 minutes
Any size group
From $6,000

The keynote illuminates the Radical Candor® framework with entertaining stories, offers practical, tactical tips you can use today, and closes with a live Q&A.

  • Define what Radical Candor is, and what it isn't.
  • Learn how being Radically Candid improves relationships and results.
  • Get, give, and gauge feedback with confidence.

Workshops

3 hr+
30–150 people
From $9,500

Everything in the Keynote, plus hands-on practice. Your team learns steps they can take to solicit feedback that helps them grow and give feedback in a way that lands.

  • Get feedback that helps you grow and build trust.
  • Give praise that is specific and sincere. Give criticism that is kind and clear. Gauge how both land.
  • Leave with a plan to have the conversation you've been avoiding.

A Simple Framework

Care Personally.® Challenge Directly.®

The Radical Candor framework will help you build teams where everyone can do the best work of their lives and build the best relationships of their careers.

  • Radical CandorCare Personally and Challenge Directly at the same time.
  • Ruinous EmpathyYou care, but you stay quiet or sugar-coat it.
  • Obnoxious AggressionYou challenge, but you don't show you care.
  • Manipulative InsincerityNeither. Flattery up front, criticism behind their back.
CARE PERSONALLY CHALLENGE DIRECTLY RuinousEmpathy RADICALCANDOR ManipulativeInsincerity ObnoxiousAggression

When people feel safe speaking up, teams move faster and make better decisions.

When they don't, organizations pay the price of silence in missed deadlines, poor decisions, bad results, and failed relationships.

  • 3x

    higher employee engagement on teams with strong feedback cultures

    GALLUP

  • 15%

    lower turnover where managers give regular feedback

    GALLUP

  • 39%

    higher productivity when teams collaborate and communicate well

    MCKINSEY

Case study

Exact Sciences partnered with Radical Candor to make real feedback part of everyday work.

94% Plan to apply what they learned daily
80% Saw a positive change in their behavior

Keynote

In a self-described "nice" culture, employees felt uncomfortable saying what they really thought. A keynote introduced the RC framework and gave teams a shared vocabulary to start.

Workshop

Hands-on workshops helped employees practice getting, giving, and gauging feedback. Concepts were embedded into the company's broader talent strategy.

The Feedback Loop

A 5-episode comedy series produced with Radical Candor and Second City gave managers a way to practice feedback skills in a fun way.

Train the Trainer

Internal facilitators were certified to deliver RC workshops. This program trained 2,000+ employees across the organization.

Real results from real teams.

2,000+
teams trained
4.7★
average rating
+70 NPS
exceptional in all cases; unheard of for feedback training!

I had an employee say: I went from barely speaking to him to meeting with him on a regular basis. I went from being uncertain about my future to being confident I can fulfill my career goals.

Christine Nicholl
SVP, Global Head of Organizational Development, Heitman
Christine Nicholl

Radical Candor is an approach to communication that even the most intimidated or shy person can draw from when conflicts arise. The tools are relatable and practical enough for anyone to incorporate into their work.

Joy Womack
AAMC
Joy Womack
Kim Scott
“The seeds of psychological safety are sown in Radical Candor. When employees are not afraid to say what they really think, fewer mistakes are made, and the mistakes that do happen help everyone learn and grow rather than being swept under the rug.”

Kim Scott — Author and Co-Founder, Radical Candor

More on feedback, every week.

Latest Blog

Why Avoiding Conflict Erodes Trust on Your Team

The gravitational pull of Ruinous Empathy is driven by the fact that our society has become polarized, making it harder for people on a team to trust one another. They quit …

Radical Candor framework chart with the caption: Things are going wrong, but nobody is saying anything. It's frustrating.
Latest Podcast

Rebecca Hinds: Revolutionizing Meetings — From Sabotage to Strategy 8 | 22

In 1944, the U.S. Office of Strategic Services — the wartime precursor to the CIA — printed a field manual for ordinary citizens living under occupation, full of quiet ways to …

Rebecca Hinds, author of Your Best Meeting Ever, on the Radical Candor Podcast

Give your team the skills that build trust.

  • No pitch. We listen, then recommend what fits your team.
  • We work with teams of any size.
  • We respond within one business day.